This tutorial is really good and I'm enjoying going over it. Good job!
That said, I have a problem that when I try to sort using 'user' only, I don't get alphabetical ordering, but instead the opposite as if I were doing '-user'. Same applies to 'description', but not 'phone'
I'm using this line: queryset = queryset.order_by( 'user') but it works as I thought this would: queryset = queryset.order_by( '-user')